Get in Touch With Us
Got a question about how we review casinos not on Gamstop, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach the Non Gamstop Casinos team and what happens once your message lands with us.
Ways to Reach the Team
Email is the best route for anything you want to raise with us, whether that's a query about a specific brand, a correction, or feedback on how we've ranked the sites you'll find on our best non Gamstop casinos page. Write to us at [email protected] and a real member of the editorial team will read it — we don't rely on automated replies to do the job for us.
A short note on your enquiry type at the top of the email helps us route it to the right person and get back to you sooner, rather than it sitting in a general queue.
What We Can Help With
- Questions about our reviews — if you want more detail on how a particular casino, its bonus terms, or its payment methods stack up, ask us directly.
- Corrections — offers, wagering requirements and licensing details change often. If something on the site looks out of date, tell us and we'll look into it.
- Content suggestions — if there's a topic around gambling sites not on Gamstop, betting sites not on Gamstop, or payment methods you'd like us to cover in more depth, we're happy to hear it.
- Partnership or editorial enquiries — if you work for a casino brand or an industry publication and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about gambling habits — if you or someone close to you is worried about their gambling, mention this in your message. We can point you towards independent support organisations, and we would always encourage anyone concerned about their play to seek that help directly.
What Happens Once You've Sent a Message
Every email is read by someone on our team rather than filtered through a bot. We aim to respond within two working days, though during busier periods it can take a little longer — we'd rather give your message proper thought than send a rushed reply.
If your question relates to a specific operator's licensing, complaints process or account issue, we'll always suggest you also contact that casino's own customer support team directly, since they're best placed to deal with account-specific matters.
Before You Write In
A few things are worth checking first, since they might save you a round trip:
- If your question is about which casinos we rate most highly and why, our best non Gamstop casinos guide sets out the comparison criteria and mini reviews in full.
- If you're asking about a specific bonus, remember that welcome offers, free spins and deposit match percentages carry their own terms — minimum deposits, wagering requirements and time limits usually apply, and these sit with the operator rather than with us.
- We're an independent comparison site. We may earn commission when readers sign up through links on our pages, but that never decides how a casino is rated or ranked.
A Word on Accuracy
We take reasonable care to keep offer details, rankings and general information current as of 2026, but online casino terms change quickly and operators sometimes amend bonus structures or payment options without much notice. If you come across something on our site that doesn't match what you find on a casino's own terms page, please let us know — reader feedback is one of the ways we keep our content reliable.
All content on this site is intended for readers aged 18 and over. If you have any doubts about your eligibility to gamble, or about the suitability of a particular site for your circumstances, we'd always suggest checking directly with the operator before signing up.
Thanks for taking the time to get in touch — we read everything that comes through and appreciate you helping us keep the site useful and accurate.